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Built from 15 reviews · Updated October 2026

Jade Hanoi Tailor

★★★★☆ 3.8· 14 Google reviews dresses · wedding dresses · bridesmaid dresses
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Jade Hanoi Tailor is a small, appointment-based tailoring and alteration business at House 25, Ngõ 115 Nguyễn Lương Bằng, in Hanoi's Đống Đa district, 3 km from the centre, run by Jade, who visits clients to measure them. It has a 3.8 rating from 14 Google reviews, and the picture splits by date: five-star reviews from 2014-2019 praise wedding dresses, ao dai and suits at competitive prices, while negative reviews from 2016-2023 describe missed deadlines. On a fixed schedule, get the delivery date in writing.

Hotel delivery
Yes
Ships abroad
Yes
Sales pressure
Low

From what customers reported in their reviews, not the shop's price list.

House 25, Ngõ 115 Nguyễn Lương Bằng, Đống Đa, Hà Nội
Every day 10 AM – 7 PM
Get directions
Jade Hanoi Tailor, tailor for dresses and wedding dresses in Hanoi — photo 1 of 6
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Jade Hanoi Tailor, tailor for dresses and wedding dresses in Hanoi — photo 3 of 6
Jade Hanoi Tailor, tailor for dresses and wedding dresses in Hanoi — photo 4 of 6
Jade Hanoi Tailor, tailor for dresses and wedding dresses in Hanoi — photo 5 of 6 +1 photos

How much does a suit cost at Jade Hanoi Tailor?

No reviewer gives a figure for Jade Hanoi Tailor. Five describe the prices as fair, affordable or very competitive, including one reviewer who had a wedding dress made at what they call a reasonable price.

One 1-star reviewer from 2023 says they had to pay international postage after the shop denied having agreed to cover it. Agree in writing who pays shipping. For typical figures in the city, see the Hanoi tailor prices guide.

How long does Jade Hanoi Tailor take?

Timing is the main risk. Long-term customers say orders arrive within the promised range, but 4 of 15 reviews describe missed deadlines: an order not started the day before departure (2023), pieces still being sewn at pickup (2016), no reply for five weeks (2021) and a fitting postponed six hours beforehand (2020).

Jade comes to you to measure or collect clothes for alteration and brings them back when ready. Items can be shipped abroad.

What 15 reviews of Jade Hanoi Tailor mention most

Praised

  • Quality of the finished clothes40% here · 50% across Hanoi6 of 15
  • Good value for the price33% here · 20% across Hanoi5 of 15
  • Returning customer20% here · 4% across Hanoi3 of 15
  • No pressure to buy13% here · 1% across Hanoi2 of 15

Complaints and caveats

  • Slow or late20% here · 1% across Hanoi3 of 15
  • Stitching or fabric problems7% here · 2% across Hanoi1 of 15
  • Rude or dismissive staff7% here · 2% across Hanoi1 of 15
  • Price changed or overcharged7% here · 0% across Hanoi1 of 15

Counted from the 15 most recent Google and TripAdvisor reviews of Jade Hanoi Tailor; one review can mention several things. The mark on each bar is the share across 3,254 reviews of 73 tailors in Hanoi.

What customers say about Jade Hanoi Tailor

I really want to thank Jade Tailor team for the effort they made to make me happy with my new wardrobe.
Do yourself a favour: Don't go here. I had a terrible experience with them.

Quoted from recent Google reviews, as written — critical ones included.

Complaints to know before visiting Jade Hanoi Tailor

  • 4 of 15 reviews report missed deadlines or delays: an order not started the day before departure and finished weeks later (Google 1-star, 2023); items still being sewn at the agreed pickup time (TripAdvisor 2-star, 2016); no answer for five weeks on a tailoring and repair order (Google 2-star, 2021); a fitting postponed six hours beforehand with only two unfinished pieces to try (Google 1-star, 2020).
  • 1 of 15 reviews reports trousers whose seam came apart after three wears (TripAdvisor 2-star, 2016).
  • 1 of 15 reviews reports having to pay international shipping after the shop denied agreeing to cover it (Google 1-star, 2023).

Who Jade Hanoi Tailor is best for

Jade Hanoi Tailor suits expats and couples in Hanoi who have time to spare, for wedding and bridesmaid dresses, ao dai, suits, shirts, skirts, swimsuits and alterations. One long-term customer says they are never pushed to order something they do not need, and reviewers describe replies within 24 hours.

Travelers with a fixed departure date should read the complaints above and pick a shop with a more consistent recent record.

  • Jadenamed in 3 reviews · wedding, bridesmaid and swimwear pieces

Before you order at Jade Hanoi Tailor

  • Wedding parties are a regular order here: reviewers had a wedding dress and veil, bridesmaid dresses with matching ties for the men, and flower girl dresses made.
  • Jade also makes swimsuits; one customer brought photos of two one-pieces and chose fabric from her pictures of market swatches.
  • A 2014 review says the tailor would come to you to measure, or collect clothes for alteration and bring them back when ready; ask whether that still applies.
  • If an order may have to be shipped home, get the postage terms in writing: one customer was told the shop would pay and was later made to pay.
  • The shop is down a narrow alley that is awkward to get through.

Real photos from Jade Hanoi Tailor customers

Clothes made at Jade Hanoi Tailor, photo by a customer (Ly Ngọc Mai)Ly Ngọc Mai · 8 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (Juan)Juan · 7 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (Trần Hằng)Trần Hằng · 6 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (Ly Ngọc Mai)Ly Ngọc Mai · 8 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (Juan)Juan · 7 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (Trần Hằng)Trần Hằng · 6 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (Juan)Juan · 7 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (Trần Hằng)Trần Hằng · 6 years ago · Google
Clothes made at Jade Hanoi Tailor, photo by a customer (amandadagg)amandadagg · Mar 2019 · TripAdvisor
Clothes made at Jade Hanoi Tailor, photo by a customer (Thuy B)Thuy B · Jun 2018 · TripAdvisor
Clothes made at Jade Hanoi Tailor, photo by a customer (Naomi R)Naomi R · May 2018 · TripAdvisor
Clothes made at Jade Hanoi Tailor, photo by a customer (amandadagg)amandadagg · Mar 2019 · TripAdvisor

Posted publicly by customers with their Google or TripAdvisor reviews of Jade Hanoi Tailor; they belong to the people who took them. If one is yours and you'd rather it wasn't here, email janusaimaagency@gmail.com and it comes down.

Jade Hanoi Tailor compared with nearby tailors

If Jade Hanoi Tailor isn't right for you, these are the closest alternatives, with what their customers reported.

TailorDistanceSuitReady inRating
Jade Hanoi Tailor———3.8 (14)
Aiguille Bespoke Tailoring310 m——5.0 (42)
Maison De Suits680 m——5.0 (56)
Ramaydy Bespoke13 min walk—5 days5.0 (60)
La Luot Tailor480 m$300–340—4.8 (178)
Nhà May Dương560 m—24–48 hours5.0 (779)
Feelingsilk31 min walk—2–3 days4.9 (18)

How to get to Jade Hanoi Tailor

Jade Hanoi Tailor is at House 25 — the map above has the exact spot. If a driver or a tout tells you it's "closed today", it isn't: that's a commission pitch. You can call ahead on +84903452958, and booking by WhatsApp is possible.

Grab drivers work from the Vietnamese address. Copy it, paste it into the Grab app as your destination, or show it to the driver.

Jade Hanoi Tailor: frequently asked questions

Does Jade Hanoi Tailor work by appointment?

Yes. Reviewers contacted Jade first by message and describe replies within 24 hours. She visits clients to take measurements or collect clothes for alteration.

Is Jade Hanoi Tailor reliable on deadlines?

Not always. Long-term customers say she delivers on time, but 4 of 15 reviews of Jade Hanoi Tailor, from 2016 to 2023, describe missed deadlines or long silences.

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