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Built from 88 reviews · Updated October 2026

Surprise Tailor Hoi An

★★★★★ 4.9· 1,081 Google reviews suits · shirts · dresses
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Surprise Tailor is John's shop at 91 Trần Cao Vân in Hoi An, 1.1 km from the centre, rated 4.9 from 1,081 Google reviews. Reviewers praise his communication, speed and prices: many orders, including multiple suits, are ready within 24 hours, and one single custom suit cost A$305. Measurements stay on file, so you can reorder from abroad. A minority of reviews describe pressure tactics, a demand to pay 100% upfront, and finished pieces that did not match what was agreed. Confirm payment terms and the spec before you hand over money.

Ready in
2–3 days
Fittings
1–2
Free adjustments
Included
Hotel delivery
Yes
Ships abroad
Yes
Sales pressure
Some

From what customers reported in their reviews, not the shop's price list.

91 Đ. Trần Cao Vân, Hội An, Đà Nẵng
Every day 8 AM – 7:30 PM
Get directions
Surprise Tailor Hoi An, tailor for suits and shirts in Hoi An — photo 1 of 6
Surprise Tailor Hoi An, tailor for suits and shirts in Hoi An — photo 2 of 6
Surprise Tailor Hoi An, tailor for suits and shirts in Hoi An — photo 3 of 6
Surprise Tailor Hoi An, tailor for suits and shirts in Hoi An — photo 4 of 6
Surprise Tailor Hoi An, tailor for suits and shirts in Hoi An — photo 5 of 6 +1 photos

How much does a suit cost at Surprise Tailor Hoi An?

Reviewers repeatedly call Surprise Tailor cheap, and one calls it one of the cheapest in Hoi An. One single custom suit cost A$305 (about US$200). A larger order with a three-piece suit, a vest suit, a gown, linen sets and a tie came to about £310, and another customer paid about CHF 170 for three tailored sets.

At least one customer was required to pay 100% upfront with no deposit option and later called it a red flag. Ask about payment terms before ordering, and compare with the Hoi An tailor prices guide.

What was orderedWhat the customer paid
suit~$200–390 depending on order size (one single custom suit was $305 AUD, ~$200; a large order with a 3-piece suit, a vest suit, a gown, linen sets and a tie ran ~£310, ~$390 total)
mixed order3 sets tailored for ~170 CHF (~$190) total, one reviewer's example

Collected from recent reviews, not the shop's price list.

How long does Surprise Tailor Hoi An take?

Surprise Tailor is very fast. Many orders, including multiple suits, are ready within 24 hours, and most others within 2-3 days. Expect one or two fittings, occasionally three visits for a demanding fit. Reviewers describe adjustments as free and thorough, although one customer says a refund was refused when stitching failed after purchase.

John delivers to hotels, once as far as Da Nang, where he came back for further alterations. The shop keeps your measurements so you can order and pay from abroad, and reviewers have had items shipped to England, Germany and elsewhere.

What 87 reviews of Surprise Tailor Hoi An mention most

Praised

  • Quality of the finished clothes52% here · 46% across Hoi An45 of 87
  • Friendly, patient staff48% here · 59% across Hoi An42 of 87
  • Fast turnaround38% here · 41% across Hoi An33 of 87
  • Careful fittings, fit right37% here · 40% across Hoi An32 of 87
  • Good value for the price25% here · 26% across Hoi An22 of 87
  • Good advice on style and fabric20% here · 22% across Hoi An17 of 87
  • Shipped abroad8% here · 3% across Hoi An7 of 87
  • Staff speak good English6% here · 3% across Hoi An5 of 87

Complaints and caveats

  • Felt pushed to buy2% here · 1% across Hoi An2 of 87
  • Stitching or fabric problems2% here · 2% across Hoi An2 of 87
  • Rude or dismissive staff2% here · 1% across Hoi An2 of 87
  • Pricier than other tailors1% here · 2% across Hoi An1 of 87
  • Made differently from what was asked1% here · 1% across Hoi An1 of 87

Counted from the 87 most recent Google and TripAdvisor reviews of Surprise Tailor Hoi An; one review can mention several things. The mark on each bar is the share across 11,366 reviews of 170 tailors in Hoi An.

What customers ordered at Surprise Tailor Hoi An and what they paid

OrderPaidReady inFittingsSource
A custom suitA$305——TripAdvisor
Three-piece suit, women's two-piece vest suit, evening gown, linen shirt and trouser set, linen blouse, a dress alteration and a tieabout £310 in total——Google
Three setsabout CHF 170 in total——TripAdvisor
Suit and shirt, a dress and two pairs of shorts—same day, 10:30 to 17:30—Google
Two suits (one three-piece) and a casual outfit—within 24 hours—Google
Three-piece suit and three linen sets—by the next afternoon—Google
8 items—about two days; alterations done within four hours—Google
Two suits, a blazer and three shirts—ordered at noon, first fitting the next morning at 112TripAdvisor
Two suits, a shirt and a dress, then three more items—fitting on day 2, ready on day 3—Google
Three custom suits—24 hours—Google

As reported in individual reviews, in the currency the customer used.

What customers say about Surprise Tailor Hoi An

I went to surprise tailor as I was looking to get 3 suits made for my wedding.

Quoted from recent Google reviews, as written — critical ones included.

Complaints to know before visiting Surprise Tailor Hoi An

  • Several reviews (1–3 stars, spanning roughly the last 2 years) describe pressure tactics: a driver connected to the shop stopping a public sleeper bus to detour passengers there and pressuring them to buy after repeated refusals (one reviewer called it 'not his first time using these tactics'), a customer required to pay 100% upfront with no deposit option, and a reviewer who says 'they rush you into the sale.'
  • 2 reviews (1–3 stars) describe the finished product not matching what was agreed — wrong shirt color, a suit made tight instead of the requested loose fit, stitching that ripped almost immediately — with the owner described as becoming defensive and, in one case, refusing a refund rather than correcting it.

Who Surprise Tailor Hoi An is best for

Surprise Tailor suits couples, friends, solo travelers and business travelers who want suits, shirts, dresses, tuxedos, linen or wedding outfits made quickly at a low price, and who know exactly what they want. One reviewer recommends bringing a favourite pair of trousers or jacket to show the cut. Fabrics include silk, bamboo and cashmere. John is the name in nearly every review, with Vee also mentioned.

Read the complaints above before going. If someone offers to take you to the shop, or you are asked to pay everything upfront, it is reasonable to walk away.

  • Johnnamed in 52 reviews · the owner; fabric and style guidance, good English and fast turnaround

Before you order at Surprise Tailor Hoi An

  • John, the owner, meets travellers on buses heading to Hoi An. Several customers who came that way were happy, but one group says they were pressured during a car ride from the bus and left to walk when they declined, so say no clearly if you are not interested.
  • Ask about payment terms before ordering. One customer was asked to pay the full A$305 for a suit upfront with no option to leave a deposit; another paid a 50% deposit after measuring.
  • For embroidery, one customer found this was the only shop in Hoi An that said it could do it on a dress.
  • If you want custom leather shoes or boots to go with the outfit, ask them to point you to a maker. Two customers were sent to one, in one case a shop just down the street.
  • Check colours and the cut against your photos at the first fitting. One wedding party found shirts made blue instead of white and a cream suit cut tight when a loose fit was asked for, and needed several rounds of changes.

Real photos from Surprise Tailor Hoi An customers

Clothes made at Surprise Tailor Hoi An, photo by a customer (William Chandler)William Chandler · a month ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (Hayden Hagel)Hayden Hagel · a month ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (James Fahey)James Fahey · 4 months ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (Björn Brand)Björn Brand · 7 months ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (Nancy .S)Nancy .S · 4 months ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (Beven Pak)Beven Pak · 5 months ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (Rob Löbker)Rob Löbker · 3 months ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (Uri Prag)Uri Prag · 5 months ago · Google
Clothes made at Surprise Tailor Hoi An, photo by a customer (Olivia S)Olivia S · Mar 2026 · TripAdvisor
Clothes made at Surprise Tailor Hoi An, photo by a customer (Tilly L)Tilly L · Mar 2026 · TripAdvisor
Clothes made at Surprise Tailor Hoi An, photo by a customer (Quinn P)Quinn P · Mar 2026 · TripAdvisor
Clothes made at Surprise Tailor Hoi An, photo by a customer (Cecilie Agerhol... P)Cecilie Agerhol... P · Mar 2026 · TripAdvisor

Posted publicly by customers with their Google or TripAdvisor reviews of Surprise Tailor Hoi An; they belong to the people who took them. If one is yours and you'd rather it wasn't here, email janusaimaagency@gmail.com and it comes down.

Surprise Tailor Hoi An compared with nearby tailors

If Surprise Tailor Hoi An isn't right for you, these are the closest alternatives, with what their customers reported.

TailorDistanceSuitReady inRating
Surprise Tailor Hoi An——2–3 days4.9 (1,081)
Local Tailor _in Hội An _ 85 Trần Cao VânSteps away—Next day5.0 (269)
MAYDO Linen Tailor Hoi AnSteps away—24 hours5.0 (165)
Emy Custom TailorSteps away—Same day5.0 (376)
Simon's The TailorSteps away—Same day5.0 (225)
Milan Linen Clothings & Custom TailoringSteps away—24–48 hours4.9 (612)
Linh Tailor Hoi An40 m—24–48 hours5.0 (192)

How to get to Surprise Tailor Hoi An

Surprise Tailor Hoi An is at Trần Cao Vân, an easy walk from the Ancient Town — the map above has the exact spot. If a driver or a tout tells you it's "closed today", it isn't: that's a commission pitch. You can call ahead on +84903592005, and booking by WhatsApp is possible.

Grab drivers work from the Vietnamese address. Copy it, paste it into the Grab app as your destination, or show it to the driver.

Surprise Tailor Hoi An: frequently asked questions

How much does a suit cost at Surprise Tailor in Hoi An?

One reviewer paid A$305 (about US$200) for a single custom suit at Surprise Tailor, and reviewers often call it cheap. At least one customer had to pay 100% upfront, so ask about payment terms first.

Is Surprise Tailor pushy?

Most in-shop reviews describe a relaxed process and say John does not upsell. A minority report pressure at Surprise Tailor: a driver linked to the shop stopping a sleeper bus to bring travelers there, full payment demanded upfront, and one reviewer who felt rushed into the sale.

Should I contact Surprise Tailor before arriving?

Customers who messaged the owner of Surprise Tailor on WhatsApp before arriving describe a smooth, prepared visit, and in one case he arranged an airport pickup. It also lets you agree prices and payment terms in writing.

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