How much does a suit cost at Sartoro?
No reviewer gives an exact figure for Sartoro. One says a tailored suit cost a third of what tailored suits cost in the West, at the same quality or better, and several others call the prices very reasonable or good.
A bridesmaid who first had a dress made at another tailor says Sartoro's price was not much different but the look and quality were far better. Ask for a quote per piece and fabric. For typical figures, see the Hoi An tailor prices guide.
How long does Sartoro take?
Sartoro is quick. Many reviewers had shirts, suits or blazers finished within 24 hours, one suit was designed and made in about 5 hours with alterations ready the next morning, and orders of 3 dresses plus a waistcoat, or 5 dresses plus 2 pairs of trousers, took 48 hours with fittings.
Expect a first fitting a few hours after measuring, then a final one after adjustments. Van once came to a customer's hotel at 9:00 pm for a final fitting and delivered the order at 9:00 the next morning. The shop has organised shipping to Australia, posted on a jacket that needed one more alteration, and one customer reordered shirts and a sports jacket by WhatsApp months later, using measurements taken in Hoi An.
What 60 reviews of Sartoro mention most
Praised
- Friendly, patient staff55% here · 59% across Hoi An33 of 60
- Quality of the finished clothes42% here · 46% across Hoi An25 of 60
- Fast turnaround37% here · 41% across Hoi An22 of 60
- Careful fittings, fit right30% here · 40% across Hoi An18 of 60
- Good advice on style and fabric27% here · 22% across Hoi An16 of 60
- Good value for the price13% here · 26% across Hoi An8 of 60
- No pressure to buy7% here · 7% across Hoi An4 of 60
- Wide choice of fabric5% here · 8% across Hoi An3 of 60
Complaints and caveats
None of the 60 reviews raises a complaint.
Counted from the 60 most recent Google and TripAdvisor reviews of Sartoro; one review can mention several things. The mark on each bar is the share across 11,366 reviews of 170 tailors in Hoi An.
What customers ordered at Sartoro and what they paid
| Order | Paid | Ready in | Fittings | Source |
|---|---|---|---|---|
| Four shirts | — | less than 24 hours | — | |
| Suit | — | made in 5 hours, altered overnight | — | |
| Three-piece suit | — | within 24 hours | — | |
| Three dresses and a waistcoat | — | 48 hours | — | |
| Five dresses and two pairs of trousers | — | 48 hours | — | |
| Two pairs of trousers copied from the customer's own, plus a shirt and a dress for children | — | 48 hours with adjustments | — | |
| Shirts | — | visit at 2 pm, first fitting at 7 pm | — | |
| Handmade shirt | — | a few hours | — | |
| Custom blazer | — | under 24 hours | — | |
| Bespoke suits for two people | — | 24 hours | — |
As reported in individual reviews, in the currency the customer used.
Who Sartoro is best for
Sartoro suits guests at the Anantara and anyone in Hoi An short on time who wants a suit, shirts, dresses, blazers, waistcoats or an evening gown, including wedding parties and families with children. Reviewers stress the relaxed approach, with no hard selling; one couple was told not to hurry their decision.
Besides Van, Super Ba and Andy are thanked by name. If you prefer to order from home, one reviewer used the shop's website app to enter his own measurements and body photos.
- Vannamed in 32 reviews · measuring, design advice and fast turnarounds at the Anantara hotel shop
- Banamed in 9 reviews · guiding fabric and design choices without hard selling
- Andynamed in 2 reviews · a warm welcome
Before you order at Sartoro
- Sartoro has a shop inside the Anantara Hoi An hotel, where Van takes orders; several guests ordered there during a stay of one or two nights.
- Ask for a tour of the workshop: reviewers were shown the factory where the clothes are cut and sewn, with its fabric stock.
- If you want a fabric they do not stock, such as a local pattern, ask to go to a fabric shop: reviewers were taken to one to choose material and came back to design the piece.
- You can reorder from home: one customer picked fabrics with Van over WhatsApp months later and had shirts sent, and another ordered a first suit by entering measurements and body photos on the shop's website.
- On a blazer or suit you can choose the lining, lapels, pockets and buttons; reviewers mention a wide range of linings and buttons.
Real photos from Sartoro customers
Posted publicly by customers with their Google or TripAdvisor reviews of Sartoro; they belong to the people who took them. If one is yours and you'd rather it wasn't here, email janusaimaagency@gmail.com and it comes down.
Sartoro compared with nearby tailors in Hoi An
If Sartoro isn't right for you, these are the closest alternatives, with what their customers reported.
| Tailor | Distance | Suit | Ready in | Rating |
|---|---|---|---|---|
| Sartoro | — | — | 24 hours | 5.0 (126) |
| Blue Velvet Tailor | 340 m | — | 24 hours | 5.0 (31) |
| Nga 328 Tailor | 17 min walk | — | 1–2 days | 5.0 (434) |
| Sisters Tailor | 740 m | — | 24–48 hours | 4.8 (601) |
| Minh Nhi Family Tailor | 740 m | — | 24–72 hours | 5.0 (217) |
| Bambou Silk Tailor Hoi An (Tea's) | 790 m | — | 24–48 hours | 5.0 (341) |
| Trung Duc Fabric Shop | 820 m | — | 2–8 hours | 5.0 (457) |
How to get to Sartoro
SARTORO is at Lý Thường Kiệt, an easy walk from the Ancient Town — the map above has the exact spot. If a driver or a tout tells you it's "closed today", it isn't: that's a commission pitch. Walk-ins are the norm.
Grab drivers work from the Vietnamese address. Copy it, paste it into the Grab app as your destination, or show it to the driver.
Sartoro: frequently asked questions
Where is Sartoro in Hoi An?
Inside the Anantara Hoi An hotel at 119 Lý Thường Kiệt. Most Sartoro reviewers were guests at the hotel and walked in without booking. The shop also has its own factory, which customers can tour.
How fast can Sartoro make a suit?
Often within 24 hours. One three-piece suit at Sartoro was made to measure within 24 hours, and one suit was designed and made in about 5 hours, with alterations ready the next morning.
Can Sartoro ship clothes home?
Yes. One reviewer had Sartoro's consultant Van organise shipping back to Australia, a jacket needing a final alteration was sent on by parcel, and one customer later ordered shirts and a jacket via WhatsApp using measurements taken in Hoi An.
